Terms of Service

Last Updated: August 2026

Welcome to Jewels by Sonara. By accessing or purchasing from our website, you agree to the following terms.

1. Products

We make every effort to display our jewellery accurately. Slight variations in colour, size, texture or appearance may occur due to photography, lighting and screen settings.

Product details, materials and care instructions are provided on the respective product pages wherever applicable.

2. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to cancel or refuse an order in cases such as product unavailability, pricing errors, suspected fraudulent activity or other unforeseen circumstances.

If we cancel an order after payment has been made, the applicable amount will be refunded.

3. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

We accept the payment methods available at checkout. Prices and offers may be changed or withdrawn without prior notice.

4. Shipping & Delivery

We aim to dispatch orders within the timeframe mentioned on our website. Delivery times may vary depending on your location, courier service and circumstances beyond our control.

Once an order has been shipped, tracking details may be provided to you.

5. Cancellation, Returns & Exchanges

Order cancellations, returns and exchanges are subject to our Cancellation, Return & Exchange Policy.

Products must meet the applicable eligibility conditions mentioned in that policy.

6. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order number and clear photographs/videos of the product and packaging.

We will review the issue and provide an appropriate resolution according to our policies.

7. Jewellery Care

Jewellery should be kept away from water, perfumes, lotions, chemicals and excessive moisture.

Jewellery may naturally experience changes in colour or finish over time depending on usage, storage and exposure to external factors.

8. Website Content

All website content, including product photographs, designs, logos, text and graphics, belongs to or is used by Jewels by Sonara and may not be copied, reproduced or used without permission.

9. Website Use

You agree not to misuse our website, attempt unauthorised access, interfere with its operation or use it for unlawful purposes.

10. GST & Invoices

Jewels by Sonara is currently not registered under GST. Accordingly, GST invoices will not be issued.

Any applicable charges will be clearly communicated during checkout.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

12. Contact Us

For questions regarding orders, products or these Terms, please contact us through the contact details provided on our website.

Jewels by Sonara
Website: https://www.jewelsbysonara.com/